Bad Ideas / featured episode

Episode 10

Smarter Outsourcing and Recruitment in the AI Era: Lessons from Support Ninja’s CEO Craig Crisler

Craig Crisler joins host Nick Petros to give today's bad idea a real workout. Watch the featured conversation here, or open the full episode page.

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The guest

Craig Crisler

CEO · Support Ninja

1 appearance

In this episode, Support Ninja CEO Craig Crisler unpacks the pitfalls of automating recruitment, the evolving landscape of global outsourcing, and why real human connection is the competitive edge tech can’t replace.

LinkedIn — from episode description

Show notes

Inside the episode

Support Ninja's CEO Craig Crisler joins Bad Ideas to pressure-test smarter outsourcing and recruitment in the AI era.

What we put on the table

  1. 1Smarter outsourcing in the AI era
  2. 2Recruitment lessons from a scaling CEO
  3. 3Where automation should stop and people start
  4. 4The bad idea experiment: pushing the premise one step too far

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